Frequently asked questions

General Information

Vamoso Travel is an all-inclusive travel agency specializing in curated experiences across Peru. Our destinations include Lima, Paracas, Huacachina, Nazca, Arequipa, Puno, and Cusco, including Machu Picchu.

We offer packages that cover multiple destinations in Peru, including:

  • Lima
  • Paracas & Huacachina
  • Nazca
  • Arequipa
  • Puno (Lake Titicaca)
  • Cusco & Sacred Valley
  • Machu Picchu

We offer personalized experiences, expert local guidance, 24/7 support, and unbeatable value. Travel with confidence knowing every detail is handled by professionals.

Our packages can be purchased with comfortable 3, 4, and 5-star hotels with private rooms or without accommodation.

Most activities are in small group tours, but private options can be arranged for a more exclusive experience.

Yes! Speak with our team about modifications, private tours, or additional activities.

No, international and domestic flights are not included, but we can assist you in booking them if needed.

The best months are April to October, when there is less rain and better visibility for hikes and tours.

Yes, expert local guides lead your tours, and your Vamoso Travel Guide ensures a smooth, stress-free experience, offering support at every stage of the journey.

Our 24/7 on-ground support is available to help with any issues, and your Vamoso Travel Guide ensures everything runs smoothly so you can focus on enjoying the experience.

You can reach us through our website, email, or by calling our customer service team. Your Vamoso Travel Guide will also be available during your trip.

Booking & Payments

You can book directly through our website or contact our customer service team for assistance.

We accept credit and debit card payments as well as bank transfers. If you choose a bank transfer, please note that any associated fees must be covered by the traveler.

Yes! We offer discounts for bookings of two or more passengers.

We recommend booking 4-6 months in advance for the best availability.

Tours & Experiences

Peru can be visited year-round, but the best time depends on the region. The dry season (May to October) is ideal for outdoor activities and trekking, while the wet season (November to April) is great for fewer crowds and lush landscapes.

We take all ages and have itineraries for all types of travelers. Some tours involve moderate walking, while others include more challenging hikes. Please check the specific tour details for difficulty levels.

Our group tours have a minimum of 1 and a maximum of 15 people.

Yes! Solo travelers will be matched with a group.

Most hotels and hostels offer baggage storage before check-in and after check-out.

At the moment, we offer set itineraries designed for a seamless travel experience. However, travelers can add extra tours or activities on their free days.

Most of our itineraries include small group experiences, but private tours may be available upon request at an additional cost.

Altitude and Health

Cities like Cusco (3,400m) and Puno (3,800m) are at high altitudes. We recommend acclimatizing by taking it easy on arrival, staying hydrated, and drinking coca tea.

Arriving at least a day before your activities, drinking plenty of water, avoiding alcohol on arrival, and trying coca tea can help with altitude adjustment.

Cancellations & Refunds

No-shows are non-refundable. If you miss your tour, you will need to book a new one at full cost.

We strongly recommend travel insurance to cover unexpected cancellations, medical emergencies, or trip interruptions.